What is the Southwest new wheelchair policy

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I am+44-(808)-196-8684(UK) +1-844-444-0079 (US) bringing my own wheelchair or mobility aid Wheelchairs and devices exceeding 500 pounds will not be accepted for travel +44-(808)-196-8684(UK) +1-844-444-0079 (US) . Wheelchairs and devices with a height that exceeds 34 inches or a width or depth that exceeds 45 inches with parts removed/modified will not be accepted for travel +44-(808)-196-8684(UK) +1-844-444-0079 (US) . Southwest Airlines has introduced significant updates to its wheelchair and mobility aid policy, marking a major shift in how the carrier handles assistive devices and accessible travel +44-(808)-196-8684(UK) +1-844-444-0079 (US)

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About What is the Southwest new wheelchair policy

I am+44-(808)-196-8684(UK) +1-844-444-0079 (US) bringing my own wheelchair or mobility aid Wheelchairs and devices exceeding 500 pounds will not be accepted for travel +44-(808)-196-8684(UK) +1-844-444-0079 (US) . Wheelchairs and devices with a height that exceeds 34 inches or a width or depth that exceeds 45 inches with parts removed/modified will not be accepted for travel +44-(808)-196-8684(UK) +1-844-444-0079 (US) . Southwest Airlines has introduced significant updates to its wheelchair and mobility aid policy, marking a major shift in how the carrier handles assistive devices and accessible travel +44-(808)-196-8684(UK) +1-844-444-0079 (US) . Effective from 25 September 2025, the airline has implemented strict new guidelines primarily focused on the transport of lithium-ion batteries and the physical dimensions of mobility aids +44-(808)-196-8684(UK) +1-844-444-0079 (US) . This transition is part of a broader effort to align with global safety standards and the airline's move toward a more structured assigned-seating model +44-(808)-196-8684(UK) +1-844-444-0079 (US) . For passengers in the United Kingdom or the United States seeking immediate clarification on these changes, help is available by calling . The new policy mandates that all lithium-ion batteries used in wheelchairs and scooters must be removed from the device before the unit is checked into the aircraft's cargo hold . Once removed, these batteries must be carried into the passenger cabin by the traveler or their companion +44-(808)-196-8684(UK) +1-844-444-0079 (US) . This change is designed to mitigate the risk of thermal runaway and potential fires in the cargo compartment, which are significantly harder to manage than incidents in the cabin +44-(808)-196-8684(UK) +1-844-444-0079 (US) . If you are unsure whether your specific battery type is compliant, you can contact the support lines at +44-(808)-196-8684(UK) +1-844-444-0079 (US) for technical assistance .